Shipping Policy

Australia

Standard shipping times to all major cities is approximately 5-7 business days, with express being approximately 1-3 business days (after despatch).

For rural areas, standard shipping can take up to 10 business days (remote areas).

We aim to ship out all orders as quickly as possible, but this is highly dependant on order volumes at the time of purchase. If you have not received an order within the approximated time frame, please notify us by email at: admin@kaozrep.com

Please note: KAOZREP is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. KaozRep is not responsible for any packages once they are in the hands of any one of our shipping subsidiaries.

Please note, during sale periods, it may take a little longer for your parcel to be despatched from the warehouse. We aim to despatch packages within 10 business days during our major sale periods.

International

International orders are shipped via DHL or Auspost International. Your shipment may take a little longer when going through customs, depending on your country’s policies. We do not control, and are not responsible for customs fees or policies and we apologize for any inconvenience they may cause you! Please note that DHL does not ship to PO boxes.

Please note: KAOZREP is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. KaozRep is not responsible for any packages once they are in the hands of any one of our shipping subsidiaries.

Please note: if payment to customs is not made, your order will be returned to KaozRep and a shipping handling fee will be deducted from your refund.

Please note, during sale periods, it may take a little longer for your parcel to be despatched from the warehouse. We aim to despatch packages within 10 business days during our major sale periods.